F.A.Q.

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept Apple Pay and Google Pay for a faster and more secure checkout experience.

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. The cost of return shipping is the responsibility of the buyer.

Refunds are typically processed within 5–7 business days of receiving and inspecting your return.

• If your item arrives damaged or incorrect, please contact us within 5 business days with photos, and we’ll make it right at no cost to you.
   
• Custom and personalized orders are final sale and cannot be returned unless damaged or defective.

As soon as we receive your order, we begin processing it right away. While we’re unable to make changes once an order has been placed, you do have a short window of time to cancel items before they begin processing.

Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be canceled. If you do not see the “Cancel Items” option in the order details, it means we are unable to process a cancellation.

Once your order arrives, you may still return any eligible items. For further assistance, contact us at sales@welcomedecormore.com

We offer nationwide delivery across the U.S., so your favorite pieces arrive right at your doorstep!

 Yes! We are happy to provide local delivery at no additional cost to our customers in the following areas:

• Keller (76248, 76244) 
• Southlake (76092) 
• Colleyville (76034) 
• Westlake (76262) 
• Trophy Club (76262) 
• Watauga (76148) 
• North Richland Hills (76182)
• Alliance area (76244)
   

When checking out, simply enter your zip code and select Local Delivery as your shipping option. We’ll coordinate directly with you to confirm delivery details and ensure your order arrives safely and on time.

Shipping costs are calculated at checkout, based on location and USPS rates.

 Sales tax is applied to orders shipped within Texas, in accordance with state law. 

Orders are processed within 3 business days. Once shipped, you’ll receive a confirmation email with tracking details

Delivery times vary based on your location and the selected shipping option:

• Standard delivery: Typically 5-7 business days after shipping.
• Expedited options: May be available at checkout for faster delivery.

Currently, we only ship within the U.S.

While we strive for timely deliveries, occasional delays may occur due to weather, carrier issues, or peak seasons. If you experience any delays, feel free to reach out to us for assistance.

Once your order ships, you’ll receive an email with tracking information so you can follow its journey to you!